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Magic Kingdom Hours

5 Ways Disney’s Operations Are Making Their Parks Worse, Not Better

While many things at Disney have been getting better and better, for some reason, operations seems to be in the midst of a bizarre overhaul. Perhaps it’s due to the sudden transition of Walt Disney Parks and Resorts President Bob Chapek into the CEO role for the entire company. Perhaps it’s due to some other invisible force. But, whatever the cause, what’s clear is that the parks feel more crowded, lines feel longer, and the general level of smoothness has dramatically declined.

Why?

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