Home » 4 BIG Secrets Universal Team Members Kept After Earthquake Closed

    4 BIG Secrets Universal Team Members Kept After Earthquake Closed

    Earthquake miniatures

    Earthquake was one of Universal Studios Florida’s “big three” opening day attractions, along with Kongfrontation and Jaws. Like the others, it opened in technical rehearsals and suffered more than its fair share of breakdowns and glitches during the first few weeks. However, the problems proved more easily fixable, and Earthquake was the first of the big three to settle into reliable operations.

    Earthquake was a tremendous reflection of the park’s original concept. The attraction began with behind-the-scenes information about the 1974 Charlton Heston film of the same name, transitioned into an interactive experience that used audience volunteers to demonstrate movie-making techniques, and ended with a thrilling ride through an 8.4-magnatude earthquake. Combining education and thrills, making guests feel like they were alternately on a working backlot and in the middle of their favorite films, was Universal Orlando’s specialty throughout the 1990s, and Earthquake was arguably one of the most successful implementations of that idea.

    The attraction gave up many hidden secrets of filmmaking, but there were aspects to the experience itself that guests never knew. I worked at Earthquake toward the end of its run, and here are my 4 favorite secrets about the attraction.

    1. Those miniatures were more amazing than you knew

    Earthquake miniatures

    After welcoming guests and choosing volunteers in the pre-show room, your guide led you to a screening room to view a short sequence from the movie, followed by a clip of Charlton Heston explaining how miniatures were used to create the scene. Then the screen lifted up, revealing a portion of the miniature set that you had just seen in the film.

    The set was protected by a scrim, a sort of backdrop through which light was directed at the models, and visitors were kept well away—close enough to see but far enough away to avoid accidental damage. After a couple of moments, you were ushered onto the soundstage to continue your experience. From the guest’s point of view, the miniatures were pretty amazing, but it was hard to get a really good look at them.

    As a team member, however, I got to examine the miniatures in detail from the other side of the scrim. For a film buff like me, the sheer level of detail, combined with the impossibly tiny size of each model, created a truly breathtaking experience that could never be fully appreciated from the audience’s point of view.

    2. Spieling on 5’s was like a master class in teamwork

    Image - Jeremy Thompson, Wikimedia Commons

    Earthquake team members were divided into two teams for each shift. One team ran all the “attractions” positions, such as Load and Unload. The other team ran all the “spiel” positions, which included taking guests through the film and soundstage sections.

    Depending on how busy the park was on a given day, spieling could take place on 5’s, 10’s, or 15’s. This referred to how often a new group of guests began their experience—every 5 minutes, every 10 minutes, or every 15 minutes.

    For the spielers, as well as those loading and unloading the ride, 15’s were a cakewalk. The entire spieling portion before the ride lasted for 15 minutes, so only one group of guests was in the building at any time. This gave everyone on the team plenty of breathing room and usually resulted in a stress-free day.

    A 10’s day meant working at a moderately busy pace. Groups overlapped slightly, as the soundstage show began at the same time as the next pre-show, but that left the film screening room between groups, so pacing was still pretty easy.

    When the park was very busy, we went on the dreaded 5’s. This meant that as soon as one group cleared a room, the next group was ready to enter that room. This created two challenges. One, the spielers were constantly talking, racing from one group to the next with no downtime in between. More importantly, however, pacing had to be exact.

    We had a script for each room, and each script was designed to be 5 minutes long. In reality, however, some people speak more quickly or slowly than others. Sometimes a spieler forgot a line. Sometimes a guest asked several questions. Any of these scenarios, easily accommodated on 10’s or 15’s, could become a nightmare on 5’s.

    It was common for something that happened on the soundstage to cause a chain reaction down the line of spielers, forcing us to slow down or speed up our own presentations to try to keep pace. If the ride had a breakdown or slow load issue, a spieler in each room was trying his or her best to keep guests entertained during what was sometimes a lengthy delay.

    How did we know when the next room was clear and we could release visitors from our room? A countdown clock was mounted on the wall in each room, behind the guests where the spieler could easily see it. It was our job, especially on 5’s, to keep a close eye on the clock and release our guests when it hit zero—but it would let us know if it was time to start stalling by turning red if the next room was not yet clear.

    3. We were always watching you

    While guests generally knew better than to misbehave during the “show” portion of the attraction, when they were in a small room with a team member, many assumed that once they were on the automated “ride” portion, they could do whatever they liked. In fact, however, we had a control tower located above and behind the flood effect in the earthquake simulation room. It provided a birds-eye view of the ride, along with a series of security cameras that monitored the entire track.

    At some points during the ride’s lifespan, the tower employee made him or herself known at the end of the simulation by coming out with a megaphone and yelling, “Cut!” In other incarnations, that was not done. Whether or not you ever saw that person, though, rest assured that if you ever did something silly during the ride, we knew it.

    4. We didn’t like the final version any better than you did

    Disaster

    Based on a 1974 film, in some ways Earthquake was already dated when it opened in 1990. Nonetheless, the excellent ride technology and the interactive soundstage show kept the attraction feeling fresh. In 2002, however, the then-powers-that-be decided it was due for a revamp.

    Although the actual ride did not change, the spieling portion was heavily re-themed. Many of the Earthquake-specific references were removed and other, more current, films were added to the mix. A series of tweaks occurred over the next five years, each making the experience more disjointed and confusing. By 2007, when Earthquake closed to make room for Disaster, it was an incoherent mess filled with references to flash-in-the-pan early-2000s movies that no one really remembered.

    As team members, we tried valiantly to create an excellent guest experience. But truth be told, most of us didn’t like the ride’s final version any better than anyone else did. Though there was a bit of nostalgia for the pre-2002 attraction, few team members were sorry to see that last version close forever. In my opinion, Disaster is a wonderfully well-done attraction that is a worthy heir to the spirit of the original Earthquake.