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Should Disney Wait a Month Longer to Reopen?

As everyone knows by now, Walt Disney World theme parks will reopen beginning on July 11th. This date caught some observers by surprise since it’s more than a month after Universal Orlando Resort and other Florida parks will begin operations.

Why did Disney settle on this date? We’ll never know for sure. However, there are a couple of good reasons to wait, just as Disney has a couple of reasons to reopen sooner. Let’s discuss this.

COVID-19 Outbreaks

When Coronavirus outbreaks forced The Walt Disney Company to close its American theme parks, the pandemic had just begun in America.

Disney shut down Disneyland on March 14th, followed by Walt Disney World on March 16th. At the time, the state of California had confirmed 335 cases, while Florida totaled 160. Yes, between the two states, fewer than 500 people had suffered through the virus.

By May 29th, the two states had reached 160,000 confirmed victims. On May 28th, the states combined for 4,159 new cases. Yes, Florida had “only” 1,212, but let’s be blunt here. That’s one of the seven worst days thus far in terms of new infections.

Comcast is taking a risk in reopening Universal Orlando Resort’s theme parks. If an outbreak or a second wave occurs, they must shut down again. And they’ll look terrible for endangering customers.

In Indiana Jones terms, Disney has just said, “Asps. Very dangerous. You go first.” And that’s quite smart.

Stronger Safety Practices

Before the official Parks Blog announced the return of Magic Kingdom, Disney had already revealed many of its safety measures. The list is exhaustive. The company will take steps like:

  • Temperature checks before park admission
  • Frequent cleaning of high-touch surfaces
  • Limitations on park attendance
  • Markers to identify where to stand in line queues and other areas
  • Cast member training on new safety practices
  • Social distancing throughout the parks
  • Reliance on virtual queuing for attractions

The list could go on, but you get the gist. Obviously, implementing those changes will take some time. And they won’t mean much unless cast members understand their role in the process.

Currently, tens of thousands of Walt Disney World employees are on furlough. Getting them rehired and trained in the new methods will take time. And the more effort Disney puts into this training will mean that much better guest protection during the pandemic…which isn’t going away, no matter how much we may wish it so.

Lost Revenue

When I wrote about why Universal was returning, the TL: DR was money. Look, theme parks are a business, and they’re expensive to operate. They’re nightmarishly costly when they’re not open. 

During calendar 2018, Walt Disney World parks hosted 58.311 million guests; that’s an average of just under 160,000 daily guests. And most of these visitors spend hundreds of dollars a day.

Let’s lowball it mightily and say that people only spend $100 per day at Walt Disney World theme parks. That’s $16 million per day or $496 million for a month. I’ve seen MUCH higher estimates, too.

Still, even this cautious assessment indicates a loss of half a billion dollars. That’s caused by Disney waiting a single month to return. As far as negatives go, that’s a massive one, especially considering how much Coronavirus has impacted Disney across multiple areas like theme parks, movies, and televised sports advertising.

Perception of Tardiness

The optics of this situation matter less to me than others. I believe that posturing and politics are destructive to the process. However, some media headlines will bury Disney for reacting slowly relative to other Disney theme parks.

Personally, I applaud the company for taking a wait-and-see approach, as the “fools rush in” maxim applies. Still, many anti-Disney zealots will decry the company’s decision to sit on the sidelines for a full month while other parks are open.

Also, let’s be real. Some disappointed, frustrated fans won’t like it, either.